Last updated: 28 June 2025

At RomanBlinds.net.au, we value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy outlines how we collect, use, disclose, and protect your information when you use our website or services.

1. What We Collect

We may collect the following personal information:

• Name, address, phone number, and email

• Delivery and installation addresses

• Payment information (processed securely via third-party platforms)

• Information related to your blinds order (measurements, preferences, etc.)

• Website usage data (via cookies and analytics tools)

2. How We Collect It

We collect personal information when you:

• Request a quote

• Place an order

• Fill out a form

• Contact us via phone, email, or online chat

• Use our website (automated tracking tools)

3. Why We Collect It

We collect your information to:

• Process quotes, orders, and payments

• Coordinate delivery and installation

• Provide customer service and support

• Improve our website, products, and services

• Send relevant updates, promotions, or reminders (you can opt out anytime)

4. Sharing Your Information

We only share your data with:

• Our trusted contractors (e.g. installers, delivery partners)

• Payment gateways for secure transactions

• Service providers (e.g. website and IT support)

We do not sell or rent your personal information.

5. Data Security

We take reasonable steps to protect your personal information, including:

• Secure servers and encrypted payment processing

• Access controls for authorised personnel only

• Regular monitoring of data storage and access points

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but do our best to protect your data.

6. Access & Corrections

You may request access to the personal information we hold about you. If any details are inaccurate or outdated, you can ask us to update or correct them. 

7. Cookies & Website Tracking

Our website uses cookies and similar technologies to:

• Improve your browsing experience

• Analyse visitor behaviour and site performance

• Personalise content and ads

You can manage cookie settings through your browser. Disabling cookies may impact website functionality.

8. Third-Party Links

Our site may include links to external websites. We are not responsible for the privacy practices or content of those third parties.

9. Policy Updates

This policy may be updated occasionally to reflect changes in our operations or privacy obligations. The latest version will always be posted here.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us through our form.